Privacy Policy

Privacy Policy | Bright Horizon Care Homes

Effective Date: October 26, 2023

At Bright Horizon Care Homes, we are committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us regarding our services.

1. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:

• Contact Information: Name, email address, phone number.

• Inquiry Information: Information provided when you contact us about our services (Assisted Living, IDD Services, Respite Care, Hospice Support, Boarding Home Services).

• Potential Resident Information: Information provided during a preliminary inquiry or assessment, which may include general health or care needs (please note, detailed medical information is not collected via this public website).

• Employment Information: If you apply for a job, we collect information contained in your resume and application.

2. How We Use Your Information
We use the information we collect for the following purposes:

• To respond to your inquiries and provide information about our care homes and services.

• To schedule tours or assessments.

• To process employment applications.

• To improve our website and services.

• To comply with legal obligations.

3. How We Protect Your Information
We implement administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, or destruction. However, no electronic transmission or storage method is 100% secure.

4. Disclosure of Your Information
We do not sell, trade, or rent your personal identification information to others. We may share information with:

• Service Providers: Trusted third parties who assist us in operating our website and conducting our business, so long as they agree to keep this information confidential.

• Legal Requirements: When required by law or to protect the rights, property, or safety of Bright Horizon Care Homes, our residents, or others.

5. Health Information (HIPAA)
In the course of providing care, we create and maintain Protected Health Information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA). The use and disclosure of PHI for treatment, payment, and healthcare operations are governed by our separate HIPAA Notice of Privacy Practices, provided to all residents upon admission. This website privacy policy does not cover PHI.

6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or request deletion of your data. To exercise these rights, please contact us using the information below.

7. Third-Party Links
Our website may contain links to other sites. We are not responsible for the content or privacy practices of those sites. We encourage you to read the privacy policy of any site you visit.

8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page with an updated effective date.

9. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: